About Lanarkshire Print & Media Ltd
Our Mission Is Simple
We deliver a fast and reliable printing service at the best price possible, without compromising on quality. We strive to offer a comprehensive service and, by listening to customer comments and suggestions, we continually improve our company. We undertake to deliver our service in a courteous and timely manner, always putting the needs of our valued customers first.
A Greener Service
Reducing our carbon footprint is important to us and our customers, and so we always aim to operate in the most environmentally-friendly way possbile. We never use unnecessary packaging or materials, and ensure our deliveries are done by national carriers who are committed to reducing their emissions.
Pricing & Payment
It is with regret that due to current market trends and very low product markups we cannot offer credit terms and require full payment before any orders are processed. This policy ensures that ALL our customers are not penalised for the inevitable late payment and bad debt that would otherwise have to be factored into our pricing. Our preferred method of payment is by BACS or on-line banking which most banks now offer as a free service for existing customers. Cheque payments are no longer accepted. If you do not have another option but cheque payment, please contact us where special arrangements may be made to accept cheque. This service may incur additional charges and no order can be processed until payment has cleared.
To assist your cashflow, we do accept credit card payments on our products and services. Please note that due to bank charges we have to apply a 2.5% additional card surcharge.
Proofing & Content
No print job however large or small can be started without final customer approval. This ensures all jobs are correct before going to press. Where customer elects to proceed without proof approval, customer accepts all responsibilities. Modern printing and proofing methods are very accurate but cannot guarantee a precise colour match. Where a precise colour is required we recommend the use of specific pantone colours and/or a final print production proof to ensure accuracy. This service if required will be quoted separately. We require all copyright requirements regarding the supply of content, copy, images etc. are obtained by customers before being supplied to us. We do not accept any responsibility for use of supplied content that is subsequently challenged. By supplying content for use by us, the customer accepts all and any liability in this matter. The company retains copyright on all works produced unless otherwise stated by letter.
Whenever possible we endeavour to use local independent sources, followed by regional and national sources. We do not use low cost foreign suppliers as these companies often supply a lesser quality product and no comeback if not satisfied.
Terms & Conditions Full terms and conditions are available to view in our ‘Legal’ section and are deemed to have been accepted on placement of order.
All prices listed on our site are exclusive of VAT. Many items are zero rated such as Leaflets, Brochures and Booklets. For further information click here – VAT Guide